Where Quality Care is Paramount

People Matter

We appreciate that having the chance to live independently in the familiar surroundings of your own home can have a massive influence on the self-confidence and welfare of our client. Mountbatton domiciliary support team will provide a range of care and support packages to assist our clients to stay at home for as long as they choose to.

Outcome based support

We are committed to providing support which is both person centred and outcomes based. This means we take the time to get to know the capabilities, aspirations and challenges of each of our customers and help them work toward realistic and achievable goals.

Activity Based Care

This involves encouraging people to stay fit and lively and perform as many household tasks for themselves that they are capable of. We use creative methods to find new methods and overcome hindrances when one of our client`s is having difficulty.

This encourages each individual to retain their self-confidence and individuality for as long as possible.

“It is our philosophy of life that difficulties vanish when faced boldly.”

Our domiciliary support services:

Support around the home: 

Dusting and vacuuming, cleaning bathrooms and kitchens, changing bed linen and towels, laundry and ironing, shopping for weekly groceries, help with meal preparation and assistance managing bill payments.

Companionship:

Conversation, encouraging contact with family and friends, help with reading and keeping up correspondence, accompanying on holidays, day trips or short breaks.

Personal care: 

Dressing and undressing, washing and bathing, shaving, assistance with hair and makeup, nail care, continence care and support with the administration of their prescribed medication.

Home from hospital:

Escort home from hospital, preparation of the home environment and rehabilitation support.

“Quality service is never an accident; it is always the result of high intention, sincere effort, respect, direction and practised implementation; it represents the wise choice of many alternatives.”

When you work with Mountbatton care, you’ll find that what we do is all about what matters the most – helping individuals live healthier and more fulfilling lives. Our mission is to provide the highest standard of personalised care for our clients. That mission is rendered into everything we do. While others see barriers, we see opportunities to make a difference. At Mountbatton, we find a way.

We look at every client as an individual, recognising that while not all needs are the same, each person needs a supportive, well trained carer with expertise and a listening ear. Our care staff are hand-selected. They’re inspired to make a difference and empowered to do so.

While everyone these days is pressured – to do more with less staff and more paperwork than ever – we still make it happen without compromising our high level of service and commitment to our clients. When we think of personal care, we focus on the heart of the matter – providing trained healthcare workers, giving them opportunities to follow their passion, and ultimately giving our clients the best care available.