- Recruits suitable care workers and carries out rigorous checks, for example obtaining references, criminal records checks etc.
- Employs care workers under agreed contracts and terms and conditions. These require care workers to follow our policies and procedures for providing safe quality care and support.
- Carries out an assessment with you to help you decide which services you want and how you would like these to be provided.
- Matches your requirements with a suitable care/support worker.
- Arranges a timetable with you, setting out when the care/support worker will provide your service and for how long.
- Manages the payroll and deals with tax and national insurance.
- Has a comprehensive range of written policies and procedures which care workers are required to follow. These are designed to make sure each customer’s care and support is provided safely and competently.
- Trains and supervises care/support workers. Failure to follow the correct working practices invokes Mountbatton Care’s disciplinary procedure.
- Carries out health and safety and risk assessments (checking to see what tasks you need help with and making sure they’re carried out as safely as possible by the care/support worker)
- Has professional liability insurance and has responsibility under Health and Safety law if the customer or care worker is injured in the course of their work.
- Is responsible for finding other care/support workers to meet your needs. We have a team of care/support workers who are able to provide cover for holidays, sickness and other periods of absence or if your care worker leaves.
- You are responsible for the hiring process. This includes advertising, interviewing, taking up references and appointment.
You employ the personal assistant which means you need to draw up an employment contract with appropriate terms and conditions.
- You decide which services you require from your personal assistant and how you want them to provide this.
- You decide if a personal assistant has the right skills, knowledge and personal attributes to provide your care and support safely and to protect your rights.
- You need to agree the dates and times that your personal assistant will call. This means making phone calls and finding out what has happened if the personal assistant fails to show up.
- As the employer you need to make appropriate deductions for tax and national insurance.
- You need to develop a written job description so the personal assistant is clear about the requirements of their role including the skills, experience and values they will need to have.
- You are the boss and so you are responsible for managing performance and discipline. Make it clear from the outset what action will be taken if an employee breaches the agreed ways of working.
- You must consider what health and safety risk assessments are needed and decide who will carry these out.
- You must have adequate insurance cover in case of injury to the personal assistant or yourself.
- You should have alternative cover arrangements for when your personal assistant is on holiday or off sick from work. If your personal assistant leaves you will need to go through the recruitment process again.
There are organisations who can offer advice and guidance on employing your own personal assistant. This might include developing job descriptions, recruitment and training and information about your legal responsibilities. Some organisations may be able to handle parts of the employment process on your behalf, for example payroll.
Contact the Disability Rights UK Independent Living Advice Line
For further information on the above Telephone 0300 555 1525
Opening hours: Mon and Thurs 9.00 – 13.00